Account deletion

Delete your Run4Me account

Use this page to request deletion of your Run4Me user account and associated data. This page remains available even if you uninstall the app.

How to request deletion

Send an account deletion request to Run4Me support. Include enough information for us to identify the account, such as the phone number or email address used with the Run4Me user app.

Email deletion request

If the button does not open your email app, send the request manually to support@run4me.net.

What will be deleted

  • Your Run4Me user account profile, where eligible.
  • Personal contact details linked to the account, where eligible.
  • App sessions and device notification tokens, where eligible.
  • Customer support and chat data that is no longer required for service, safety, or legal reasons.

What may be retained

Some records may be retained if required for payment records, tax or accounting obligations, fraud prevention, dispute handling, safety, audit logs, legal compliance, or legitimate business operations. Where possible, retained records will be limited or anonymized.

Processing time

We will review deletion requests and respond by email. We may ask you to verify account ownership before deleting account data.

Privacy policy

For more details about how Run4Me collects, uses, shares, retains, and protects data, read the Run4Me Privacy Policy.